Exceptions and Policies

Policies

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• Please Note: Due to the customized nature of our services, all sales are final and non-refundable.

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• ​Payments are due day of services after completion. We offer fair flat-rate pricing with upfront estimates based on your needs.​

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• Cancellation policy: 48 hrs notice - no charge, 24 hrs - half service, same day - full service charge unless an emergency.

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• For access, arrangements are made during booking. Security systems should be turned off before our arrival, we aren't responsible for alarm fees.

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Expectations

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• Our fully trained, insured, and bonded team provides reliable cleaning. Enjoy flexible scheduling for a hassle-free experience.​

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• Safety is paramount. We wear gloves and company branded uniforms, as well as sanitize all equipment after all cleaning.​

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• ​We don't handle pet care, puppy pads, or biohazards.​

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• We specialize in home cleaning but don't offer hand-washing dishes, certain window washing, specialty cleaning, or excessive stain removal.

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Thank you for choosing us!